Warranty

On the rare chance you have light issues, we will warranty the lights. Here is the warranty:

We will warranty the lights only to the original purchaser of the good for the period of time listed below. 

Limited Warranty

Santa's Christmas Lights warrants to the buyer the goods purchased for the period of time below:

  • Electrical wire - 3 years
  • Replacement LED bulbs - 2 years
  • 5mm LED lights - 1 year
  • Incandescent light strands - 1 year

Any warranty listed above will be VOID if the items are left up for more than 120 consecutive days. All warranty is void if the purchaser alters any item in any way, or does not install, take down or store the lights properly and with due care. 

All warranty claims must be emailed to us at info@santaschristmaslights.ca to see the validity of the claim. We will accept no warranty or returns without emailing us first. 

If the warranty is approved we will repair or replace the items under warranty at our discretion. We may ask for the items to be mailed to us to inspect prior to replacing any items. Repairing or replacing the items is the sole remedy to the buyer.

 

Missing or Incorrect Product Policy
 
If there is product missing from your order or if the incorrect product is delivered, please report it to us within 48 hours of receiving the entire shipment. Always check your tracking information first as multi-piece shipments are not always delivered at one time. After 48 hours, you will be responsible for purchasing the correct item again.